The Co-operative Personal Travel Advisors - Terms of use

These Terms of Use apply to your use of this site and provide a legal document which sets out your rights and obligations, and those of Personal Travel Advisors in relation to the holiday services offered through this site. Reference on this website to "our", "we" and "us" are references to Personal Travel Advisors.
Personal Travel Advisors is a trading name of Future Travel Limited a subsidiary off Co-op Group Travel 2 Holdings Limited.

Registered office:
Thomas Cook, Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ

Company Registration Number: 3283092

We operate as a retail agent for Tour Operators under ABTA number G1147.


By accessing, using, browsing or booking on this site you agree that you have read, understood and agree to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations.
This website is for the purpose of communicating prices and availability; it should therefore not be regarded as an offer, purely as an invitation to treat.
All contracts concluded between Personal Travel Advisors and you the customer are subject to our standard terms and conditions. A contract is only concluded when we accept your offer by sending you confirmation of our acceptance. Our acceptance is effective when sent by us. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes any other representations. This does not affect your statutory rights as a consumer.
This Site and its Holiday Services are only available to people who, and parties that may, lawfully enter into and form contracts under UK law. You must be aged 18 years or more to book a Holiday Service from this Site and there must be at least one adult (18 years or more) travelling on any one booking.
This website is for use by members of the public only to make direct bookings with the various holiday companies featured. We DO NOT accept bookings made by travel agents or other agents on behalf of members of the public. Any bookings made in contravention of this rule will be notified and cancelled.
Access to this Site is free. However, you access and use it entirely at your own risk. Except as stated in these Terms of Use we make no representations or warranties in respect of the Site, its contents or performance and all conditions and warranties that might otherwise be implied by statute or at common law are excluded to the fullest extent permitted by law.
We do not promise that this site will always be available or that its operation will be error free, nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it. Personal Travel Advisors does not accept any liability for any losses or claims arising from any inability to access this Site, any interruption in the conduct of any auction or any failure to complete a transaction. This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded or any programs or data already on your system, and website-browser incompatibility problems.

Email Newsletters
All offers contained within email newsletters are subject to availability and we reserve the right to change the offer at any time
Full terms and Conditions relating to the special offer advertised are accessible by clicking on the actual offer and visiting the site
Supplements may apply as occupancy is based on maximum occupancy
Offers which advertise PP refer to Per Person, PPPN - Per Person per Night, Per Couple - 2 people sharing

Price & Availability Information
The prices shown on this website are valid at the time of input; however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our personal travel advisors will confirm the correct price or advise of any amendments before the booking is confirmed. We reserve the right to withdraw these prices without notice. Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and routes. All holiday and flight prices quoted are in pounds sterling and include all taxes. Ticket on departure and/or resort transfers charges may apply to selected holidays.
Please note that the prices quoted on this website are supplied directly from tour operators. These prices may exclude some mandatory costs such as fuel charges and flight supplements. As members of the Co-op Group Travel 2 Holdings Limited Trading Group, Personal Travel Advisors is working to encourage operators to include all unavoidable charges in their quoted prices. We believe this will provide greater transparency and give customers a fairer basis for comparing prices.
A 2.35% surcharge will be applied to all credit card transactions. Charge cards such as American Express or Diners Card carry a surcharge of 3%
We reserve the right to withdraw these offers without notice. Offers are correct at time of going to print. Agents for ATOL protected tour operators.
Brochure Text, Imagery and Facts
All Electronic brochure data is delivered by All ratings are the operators own and may differ from the countries official rating. TravelMedia Ltd. cannot be held responsible for any discrepancies.
Whilst we constantly strive to achieve the highest standards of accuracy using reasonable care and skill, we cannot be held responsible for all the content.
We may change this site at any time without notice by adding or removing discounts, late availability, holidays and other features or services. This will be without liability to you.

Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and routes.
All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport. Any children under 16 who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad. Personal Travel Advisors will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced for travel.
It is the responsibility of the lead passenger to disclose facts about any passengers that may affect their ability to travel. Particular regard should be paid to the following;

a) Criminal Offences (USA Visitors - Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking)

b) Previous deportations from the country/countries that you are visiting.

Charges will be incurred for any amendments made to a booking or travel arrangement.

It is a condition of booking that you take out adequate insurance either by taking out our special holiday insurance or by arranging another policy that offers the same or greater protection.

The carriage of passengers and their baggage is subject to provisions of the Warsaw convention national legislation and the carriers conditions of carriage.

Data Privacy

You can read a copy of our privacy policy here

Copyright and Intellectual Property Rights (c) The Co-op Group Travel 2 Holdings Limited Group 2009
The copyright on the material contained on this site belongs to us or its licensors. You are only allowed to use the material contained on the web site as set out below. If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material.
You may save and print individual items included on this Site. However this must be for your personal, non-commercial use only.

You may also send selected individual items to other users of the Site or your friends provided that they only use them for their own personal, non-commercial use. Any other onward distribution or further publication is prohibited.
You are not allowed to copy or use material from this web site for any commercial purpose.

All intellectual property rights (including, without limitation, copyright and rights in and to any databases and trade marks) subsisting in this site and its contents, and in the software and source materials used in connection with it, are owned by The Co-op Group Travel 2 Holdings Limited Group. All such rights are reserved.

Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider.
Access to a linked site will be subject to that site's own terms and conditions, to which you should refer. Please note linked or framed sites are not members of ABTA.
ABTA protection applies to services supplied by Future Travel but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.

Variations of Terms of Use
These Terms of Use may be revised from time to time. If they are revised, we will post the revised version on this Site. The revisions will be effective immediately.
Please re-read these Terms of Use from time to time even if you have previously used this Site. By using this Site after we have changed the Terms of Use, you will be deemed to have accepted the changes.
If, for any reason, you do not agree to abide by our Terms of Use, please do not use this Site.