Travellers want Wi-Fi for free in hotel rooms

More than three-quarters of travellers would like to see Wi-Fi offered for free in hotel rooms.

A study conducted by the Mystery Dining Company found that eight of ten people take internet access into consideration when looking to book a hotel and 76 per cent said that they wouldn’t care about its quality as long as it was free of charge.

Some 48 per cent of respondents said that they need to be able to download items and send emails while staying in a hotel, while 39 per cent said that feel it is important to be able to browse websites and social networks in their room.

Steven Pike, director of the Mystery Dining Company, said: “The fact most people have broadband at home these days, coupled with decreasing costs and widespread availability of free WiFi access in restaurants, cafes and retail operations, guests are now reluctant to pay for it.”

At the recent Globe Travel Awards 2012, the Hilton chain was named as Britain’s best hotel provider

Posted by Jamie Manterfield.