once you have booked a holiday

Before giving us a call why not checkout our frequently asked questions, for quick and easy advice about booking a holiday with us.

Should you have any queries or questions once you have booked your holiday, you should contact our Customer Service department who will be happy to help.

Call Customer Services on 0844 893 3301

Customer Services are open:

Monday to Friday 9.00am to 5.30pm
Saturday 9.00am - 4.45pm

You can also email us directly at
webcustomerservices@co-operative.coop 

 
to book a holiday

Call one of our qualified Travel Advisors on 0845 600 3063
Our opening hours are as follows:

Monday to Friday: 9.00am - 10.00pm
Saturday & Sunday: 9.00am - 8.00pm

N.B. Times may vary on Public Holidays.

If you need any more information, why not check out our frequently asked questions, for advice before making a booking with us. If this does not answer any queries you may have call our advisors on the number above.

If you have any feedback on this website please email your thought and comments to ecommerce@coop.co.uk and we will endeavour to respond as quickly as possible.